Marketing and Communications Coordinator
Central High Wycombe HP13 5ES
Marketing & Communications Coordinator
The Marketing & Communications Coordinator supports the delivery of all marketing, communications, and fundraising activity across Wycombe Food Hub and the Community Resilience Hub.
This includes promoting the Food Hub, Repair Hub, Bobkins Bazaar, community events, financial wellbeing programmes, early‑help services, and partner‑delivered activities.
The role ensures consistent branding, effective digital communications, and strong engagement with volunteers, donors, partners, and the wider community.
It also supports the coordination and administration of fundraising campaigns, donor stewardship, and community engagement events.
Job Description
Marketing & Communications
- Deliver effective, integrated marketing activities to increase awareness and uptake of all Hub services.
- Maintain consistent branding across the Hub’s expanding portfolio (Food Hub, Repair Hub, Bobkins Bazaar, Community Wellbeing programmes, partner services).
- Administer daily digital content updates across the website, social media channels, and digital screens within the Hub.
- Produce internal and external newsletters highlighting impact, opportunities, events, and volunteer stories.
- Coordinate internal and external communications using EPOS, Canva, Mailchimp, CRM systems, Social media tools, WordPress and marketing automation tools.
- Work with managers and service leads to develop in‑store and in‑Hub marketing materials, including posters, point‑of‑sale displays, service information boards, and volunteer recruitment materials.
- Support the development of campaigns that promote the Hub’s new service areas (Repair Hub, Financial Wellbeing, Early Help, Community Support, etc.).
- Provide regular reports on marketing performance, engagement, and campaign outcomes to the Board.
- Administer the central inbox (contact@wycombefoodhub.org) and ensure timely, professional responses.
Fundraising, Donor Relations & Community Engagement
- Coordinate volunteers and admin for fundraising events, food drives, Repair Hub open days, and community engagement activities.
- Develop and maintain a donor portfolio including individual giving, regular giving, in‑memoriam gifts, and legacy opportunities.
- Maintain a database of donation points, collection bins, and community partners.
- Complete event administration including booking forms, risk assessments, stall hire payments, and volunteer scheduling.
- Support fundraising campaigns linked to the Hub’s new premises, capital improvements, and service expansion.
General
- Ensure compliance with Data Protection and GDPR across all marketing and communication activities.
Uphold the Hub’s values of dignity, inclusion, and community empowerment in all messaging.
Scope
The role covers marketing and communications for all areas of the Community Resilience Hub, including:
- Food Hub
- Bobkins Bazaar
- Repair Hub
- Financial Wellbeing & Early Help services
- Partner‑delivered programmes
- Volunteer recruitment and engagement
- Fundraising events and campaigns
- Delivering new volunteers through effective marketing
Effort allocation (updated):
- Hub-wide marketing & communications (45%)
- Fundraising administration & donor management (25%)
Event administration & community engagement (30%)
Essential
- Excellent attention to detail.
- Advanced skills in Canva or similar design platforms.
- Strong digital marketing skills, including social media management and content creation.
- Experience using CRM or marketing automation tools.
- Ability to follow written and verbal guidance.
- Reliable, proactive, and able to work independently.
- Strong team player with excellent communication skills.
- Ability to manage multiple tasks and deadlines.
- Driving licence
Hours and Salary 15 hours a week.- Flexible working – £13.75hr Actual annual salary: £10,725 FTE equivalent: £26,812.50 |
Apply send email and CV to Contact@wycombefoodhub.org |